Terms of service

CloakRDP provides a managed private Windows workspace with private VPN access and privacy-focused internet egress as described on the public site. CloakRDP prepares the workspace after payment is confirmed, subject to capacity and operational readiness.

The public site describes current product behavior. Features, locations, operating-system templates, and capacity can change.

An account is identified by a system-generated customer number and protected by a password you choose. CloakRDP does not require an email address to register and does not run a customer identity-verification (KYC) flow.

You are responsible for storing your customer number, password, and recovery code. CloakRDP cannot reset access by email. If you lose both the password and the recovery code, CloakRDP may be unable to restore the account.

Workspace creation follows the plan, location, and operating system you select at checkout, at the commercial price of that plan. When cryptocurrency payment is enabled, an order remains pending until payment is confirmed.

Active workspaces follow a subscription period. Renewal, invoices, and cancellation of a workspace are managed in the client area. These terms do not create a separate refund program.

You must use the service in line with the Acceptable Use Policy. CloakRDP may suspend or terminate accounts or workspaces that violate that policy or that put the platform, other customers, or underlying infrastructure at risk.

CloakRDP aims to deliver a working workspace after confirmed payment, but preparation time depends on location capacity and configuration. The service is provided as available. This page does not publish a separate uptime guarantee.

CloakRDP is not responsible for software you install inside a workspace, for how you use the workspace, or for third-party networks and websites you reach from it. To the extent permitted by applicable law, CloakRDP’s responsibility is limited to providing the service described in these terms.

CloakRDP may update these terms as the product changes. The effective date on this page shows the current version. Continued use of the service after an update means you accept the revised terms.